On this page
Web page
To download the demo of this version and to get contact information or purchase details, please visit http://www.nomagic.com/.
Online Information
Please visit No Magic training and information portal at http://training.nomagic.com/.
- support@magicdraw.com - for questions about product installation, features, questions about how-tos, and suggestions.
- sales@magicdraw.com - for questions regarding academic and site discounts, delivery, customer profile, invoices, and related issues.
- contact@magicdraw.com - for all other contact.
We are awaiting your comments and suggestions. More than half of the features of the current version has been added because our demo version users have requested them. Do not miss the chance to see your desired features in the future versions!
Bug reports
Your bug reports are welcome at support@magicdraw.com. These reports allow us to fix bugs as soon as possible and release the known-bug-free maintenance releases. While sending the bug report, please include the following (if applicable):
MagicDraw version number and the name of the edition (Standard, Enterprise, Professional Java, Professional C++, Professional C#, Demo, or Academic).
Source where you got the version from (demo CD or our homepage download).
Your OS name and version.
JDK version and JVM vendor.
Excel Import plugin version (you can go to Help > About MagicDraw from the main menu to open the About dialog and click the Licensing tab to see this information).
For information about your JVM and OS, see the Environment tab in the About dialog from the MagicDraw Help main menu. If you have a file that the MagicDraw is not able to load, and it is not the confidential one, please attach it as well. This will help us analyze the problem.
Bugs can be submitted directly from the MagicDraw application by going to Help on the main menu > Report an Issue.
No Magic customer support system
Please visit https://support.nomagic.com for No Magic customer support system (JIRA).
Frequently asked questions
Please visit our website for FAQs at http://www.nomagic.com/support/faq.html.